We’re very concerned about the twin challenges of COVID-19 and western state wildfires. We are doing everything we can to meet strong demand. Please see the table below for information regarding estimated shipping dates for backordered products:
|Product||Est. Shipping Date|
|FLEX/45i Pure Filter (B4-Pure)||2nd Week of October|
|T500- Black||1st Week of November|
|T500- White||2nd Week of November|
*Last Updated October 7th
FedEx Ground (our shipping partner) has delayed or suspended service in several regions of California, Oregon, and Washington due to safety concerns for their teammates.
To see if your city is affected, open the linked table below and select the green tab for 'FedEx Ground Cities & States' or 'FedEx Ground ZIP Codes.’
Once your order ships from our facility, you will receive an email with a link to track your shipment. Delays may apply to both normal and expedited shipping.
You need a purifier that is properly sized to the room where you plan to place it so it can clean the entire volume of the room. Next, you need a True HEPA filter with activated carbon, which acts like a sponge to absorb smoke. The filter’s HEPA material captures dangerous fine particulate matter that can trigger allergic reactions and respiratory problems while activated carbon absorbs harmful gasses and chemicals such as Volatile Organic Compounds (VOCs).
Thus, the highest air flow and the largest absorption capacity the better.
Here are the Alen models ranked in order of capacity for smoke absorption (most to least activated carbon)
Shop all of Alen’s Wildfire Purifiers and Filters HERE.
Note: Each unit comes with your choice of filter installed. If you are experiencing heavy smoke, we suggest purchasing a spare filter because the amount of absorption you may need depends on how much smoke needs to be absorbed. Every situation is unique, so it is difficult to know when the carbon will be fully saturated.
We care deeply about our customers. The best way to contact us is through email, online chat, or by phone at 1-800-630-2396. We are committed to helping every customer during this critical time.
We understand that many of you are making an important and urgent decision about protecting your families. We also understand that there are many air purifier companies making a range of performance claims.
Alen has been in business for 15 years because we provide customers with highly effective products that offer true peace of mind. To back up our commitment to customers, we offer a lifetime warranty on all of our products.
There are a number of technical reasons that may cause this issue. Please try the following if you experience this situation:
Millions face hazardous air quality from wildfire smoke, including people hundreds of miles from fires. Public health officials recommend staying inside with doors and windows closed. To keep your indoor safe and healthy, follow the tips below.
Want to know your local air quality index? AirNow uses state and federal data to provide accurate, real-time air quality information on an interactive map.
HEPA filtration is the world’s most trusted way to remove harmful particles from the air. It’s why both the CDC and the EPA recommend using HEPA purification to protect against smoke’s worst effects. A purifier will effectively remove smoke particles and help improve your wellness all year.
When choosing an air purifier, be sure it’s the right size for your room. Select a purifier with a max coverage area slightly larger than your room, as this figure is based on the unit’s highest fan speed. This way, your purifier can do its job effectively on a lower, quieter speed 24/7.
Avoid unproven and unsafe technology: electrostatic, PECO (photo-electrochemical oxidation), and ionic (ionizer-based) air purifiers are ineffective at removing particles. Ozone-generating purifiers are both ineffective and pose serious health risks
Upgrade your HVAC filter to a higher MERV rating
For home HVAC filters, MERV rating stands for the minimum efficiency reporting value and measures its filtration ability. An average filter has a MERV rating around 8. According to the US Department of Energy, filters with a MERV rating up to 13 can provide additional wildfire smoke protection and still be compatible with most systems.
The main idea here is to keep out harmful smoke particles while ensuring you can quickly evacuate if needed.
According to the EPA, a clean room can help reduce your exposure to dangerous or unhealthy wildfire smoke while indoors. Here is how the EPA’s recommends creating a clean room:
If you are experiencing poor air quality and don’t have a purifier or are waiting on yours to arrive, a homemade purifier can help. The New York Times made one by securely taping a standard 20x20 HVAC filter to a 20-inch box fan and. They reported that it cut particulate load by 87%. That’s not nearly as good as the 99.99% possible with True HEPA filtration, but any additional filtration is better than none in adverse conditions.