Submit a Ticket

If you are inquiring about online orders, product availability, or just have a question for us, please contact our Customer Service Team via the form below. We want to hear from you and look forward to speaking with you!

Alen Online & Phone Opening Hours

Please note: due to extremely high volume caused by wildfire season, it is taking longer than we'd prefer to respond. We will respond to your emails within 3-5 business days. We sincerely appreciate your patience.

Monday 8AM–6PM CST
Tuesday 8AM–6PM CST
Wednesday 8AM–6PM CST
Thursday 8AM–6PM CST
Friday 8AM–6PM CST
Saturday 8AM–6PM CST
Sunday 8AM–6PM CST